This referral form is for agencies, councils, charities, and professionals submitting housing applications on behalf of their clients. Please complete all sections with accurate details. If a question does not apply, enter “NA” so we know the information has been reviewed.
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Use the quick links below to find the most important sections of our website. Whether you need to apply for housing, learn about our services, or explore partnership opportunities, these links will take you straight to the right page.
Birmingham Council Tax: 0121 303 1113
Birmingham Benefits: 0121 464 7000
Birmingham Refuse Collection: 0121 303 1112
Sandwell Council Tax: 0121 368 1155
Sandwell Benefits: 0121 368 0800
Sandwell Refuse: 0121 368 1177
Walsall Council Tax: 0300 555 2852
Walsall Benefits: 0300 555 2855
Walsall Refuse: 01922 650 000
Solihull Council Tax: 0121 704 8100
Solihull Benefits: 0121 704 8200
Solihull Refuse: 0121 704 8000
Universal Credit Helpline: 0345 600 0723
Employment Support Allowance: 0345 608 8545
HMRC Tax Credits: 0345 300 3900
Child Benefit Helpline: 0300 200 3100
National Gas Emergency (Transco): 0800 111 999
Severn Trent Water: 0345 750 0500
South Staffs Water: 0800 389 1011